What Happens During Processing? ⏱️
Once you place an order, our fulfillment team gets to work on a few key steps before it can be shipped:
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Order & Payment Verification: We confirm your order details and verify the payment.
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Picking: We locate the item(s) in our warehouse.
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Packing: We securely pack your items in an appropriate box or mailer to prevent damage.
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Labeling: We print and apply the shipping label and prepare the package for handover to the courier.
Factors That Can Affect Processing Time
While we stick to our 1-2 day schedule, a few things can occasionally cause delays:
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Peak Seasons: During high-volume periods like Black Friday or the Christmas holidays, processing may take an extra day.
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Public Holidays: We do not process orders on Polish public holidays. Orders placed on these days or on weekends will be processed on the next business day.
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Product Availability: If an item is a special order or temporarily out of stock, it will have a longer processing time, which will be clearly stated on the product page.
Processing Time vs. Shipping Time
It's important to remember the distinction between these two terms:
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Processing Time: The time we take to prepare your order for shipment (usually 1-2 business days).
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Shipping Time: The time it takes the courier (like InPost or DPD) to deliver the package to you after they pick it up from us.
Your total waiting time is Processing Time + Shipping Time. You will receive a shipping confirmation email with a tracking number as soon as your order has been processed and handed off to the carrier.
